Registration, refunds and transfers
How to register, deadlines, waitlists, and our refund, transfer and cancellation policies.
How to register
Online through the Register link on our website. You create a family account once, then add children and choose programs. Payment is due at registration; a payment plan of two installments is available for programs over $150. We do not take registrations by phone, but staff can walk you through the online form while you are on the phone.
Deadlines
Registration opens eight weeks before each season and closes seven days before the first session, or earlier if full. The most popular groups (Saturday 9 AM Little Kickers, U8 rec league) fill about three weeks before the deadline.
Waitlist
Full groups have a waitlist. There is no charge to join. We call in order as spots open; you have 24 hours to respond before we move to the next family. About half of waitlisted families get a spot.
Refunds
- Cancel more than 14 days before the season starts: full refund minus the $25 registration fee.
- Cancel 14 days or less before the start: 50 percent refund or full credit to a future season.
- After the first session: no refund, but a credit for the unused portion is issued for injury or a family move with documentation.
- Programs we cancel for low enrollment: full refund including the registration fee.
- Refunds take five to seven business days to the original payment method.
Transfers
Switching to a different day, time, or age group is free during the first two weeks of the season, subject to space. Call or email the office.
Missed sessions
Little Kickers and Junior Academy families may attend one make-up class per session at any other class of the same level, space permitting. Rec league games cannot be made up. Camps are not prorated for missed days.
Coach and friend requests
Rec league only. Enter requests in the registration form. One friend request per player is honored when both families request each other and are in the same age group. Coach requests are honored when possible.