Insurance Claims
What we capture for the claim, and how we work with your carrier.
What we ask for
Your insurance carrier, your policy number if you know it, and the date the loss happened. If you do not know your policy number, our crew lead gets it on site — it never holds up dispatch.
Documentation
The crew documents the damage with photos and a written scope, which becomes part of the file your carrier reviews.
Working with your carrier
We work directly with most major homeowners insurance carriers and can communicate with your adjuster once a claim is opened.
We never quote a repair price on the phone. Pricing follows an on-site inspection and is documented as part of the claim, not guessed on the call.